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ONLINE ORDERS:
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Frozen chicken, turkey, roll butter, most cheeses, produce and a few
other items are "random weight." This means that they are not weighed
until your order is prepared, making the subtotal on this webpage different
than your final total. The chicken is ordered by the tray, but charged by the pound. Your total chicken price is the weight of the chicken x the price. Each chicken has the estimated weight in the description. |
| Item prices are subject to change: if a products price
goes up after you place your order, but before your order is prepared, your
final total may change. |
| When placing your order online you are responsible for
making sure that you select the correct delivery date. If the wrong
date is selected it may result in your order delivery being delayed until
the next month or cancelled. |
Add on orders may not be done online, if you need to add
on to an order after you have placed it online, contact the office.
If
you do place another order online it will result in another $5.00 fee |
| Do not share your username or password with anyone.
If you order in a group, the person whose name is on the account needs to
place the order and is responsible for any orders placed. |
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PAYMENT: |
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| Visa and MasterCard are accepted. New customers pay by
credit card or by sending a check of the estimate of the order total.
Payment is due “upon receipt” of your order, which means – a check needs to
be mailed immediately or paid by credit card. Please pay from your
invoice. |
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MINIMUM ORDER AMOUNT: |
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| Every order needs to be $50.00
before the $5.00 processing fee and taxes. This is not the
delivery minimum. |
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DELIVERY: |
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Your delivery will be taken to your default hostess home. If your
group does not meet the minimum you will be contacted to determine if you
want your order to go to another hostess home or if it will be put on hold.
If we get no answer or no response when we contact you, your order will
automatically be put on hold until the next delivery. |
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Quail Cove Farms is not responsible for items after they
have been dropped off at your hostess home. You are responsible with
making provisions with your drop off location for the handling of your items
after they have been delivered. |
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Orders are delivered to designated hostess homes. Please
check with your hostess home if you order cold or frozen items. Once your
order is delivered it is your responsibility to make sure your items are
properly taken care of. Hostess homes are volunteers, please be considerate
of their busy schedules. Call the office for your area delivery minimum.
Schedules may change due to holidays. Delivery is not a set time because the
route depends on how many stops there are. Our driver is allowed to decline
delivery to a location that is not practical for truck delivery. (There is a
$15 set up fee for first time deliveries) |
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Quail Cove Farms Inc. is not responsible for animal damage
once your products have been delivered. EX: If you have squirrels – please
leave containers for orders, or provide a place inaccessible to animals. |
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QUAIL COVE FARMS is not responsible for your frozen or
cooler food items after they have been delivered. It is YOUR responsibility
to contact your hostess home and take a cooler for your food items. It is
not the hostess home’s responsibility to provide space for your items.
Freezer space is a premium in most homes!
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If the Customer is at home, we will put the food
items where we are instructed – whether that be in coolers or an extra
refrigerator.
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If the Customer will not be home, instructions need
to be visibly left for the driver as to where to put the orders. (In
addition: Instructions may be called in to the office) If you leave a
cooler for your food items at a hostess home, please label your cooler
clearly for our driver. And make sure it has ice or a cool pack in it.
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If the Customer is not home and there are no
instructions or coolers or not enough coolers, we will leave one of our
cooler boxes and will bill you $15.00 for each box left. If you return
the cooler box in the same condition on the next delivery day, your
account will be credited.
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NUTRITIONAL INFORMATION: |
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The most accurate
information is always on the label on the actual product. Manufacturers
periodically update their labels based on new nutritional analysis or
ingredient changes. Our web-site does not necessarily get updated at the
same time. The values on the website are intended to be a general guide to
consumers. For absolute values, the actual label on the product at hand
should be relied on. |
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GRAINS: |
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Due to the nature of our natural
and organic grains, proper storage is of utmost importance.
All grains should be kept in an
airtight container in a cool, dry environment, free of pests.
Refrigerator or freezer storage is suggested for the warm summer months.
Quail Cove Farms keeps bulk
grains in a temperature controlled environment to prevent infestations,
therefore, can only guarantee the grain free of pests for 5 days after
delivery. |
◄Fresh Produce► 
